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General Information

New Patient Information

 Initial Visit Described

Initial visits typically last 1 to 1.5 hours in duration. During this time, parents will accompany the child initially to the therapy room to review intake information and discuss future goals for their children. For our pediatric population, we will ask parents to leave the treatment area while the therapist administers evaluation protocols to determine baselines for children’s level of function. We typically ask parents to wait outside the room or in the waiting room to ensure the child is focused on the task at hand and is able to perform at their highest function without distraction or parental influence. At the completion of the evaluation, the therapist will reconvene with parents to gather any follow up information that is needed. Outcome of the testing will not be discussed at this time as the therapist will need 24-48 hours to score testing, interpret results and develop an appropriate treatment protocol. Results will be discussed with parents/ clients during initial therapy sessions which is typically within 1 week of the evaluation. A copy of the evaluation report will be provided at the initial session as well. An additional copy will be sent to referring physicians and other professional as requested by the parent/ client.

Patient/ Therapist relationship

It is the goal of Speech Success Academy, Inc. to assign one therapist to each client to assure consistency in delivery and carryover of treatment protocols. Our therapists will work one on one with their clients in a private/ quiet setting to assure that full attention is given to delivery of the treatment plan. We do understand the importance to match therapist and clients based on personality, as well as, clinical need and we will work to make sure that this partnership is appropriate and productive for our clients. We ask clients to keep in mind that therapists may change in times of therapist/ client vacation/ sick needs.

Payment Options

Insurance Options

It is the intention of Speech Success Academy, Inc. to become an In-Network Provider with the following Insurance Companies:

● Independence Blue Cross: Personal Choice and Keystone Health Plan East
● Highmark Blue Cross & Blue Shield
● United Healthcare/ Optum
● Cigna
● Humana Military 

Credentialing Applications have been submitted and we are hoping for full participation in these plans by the end of 2018.

Out of Network

In the event that Speech Success Academy, Inc. is Out of Network with your insurance provider, it is expected that clients will pay for visits privately. Payment is due at the time service is rendered. At the end of each month, our office will provide clients with out of network plans with the HCFA 1500 form which clients can submit to their insurance companies for reimbursement of a percentage of the private fees paid.

Private Pay

Speech Success Academy, Inc accepts private pay for services considered out of network for client’s health plans and/or in the case of uninsured clients. Our office cancellation policy requires that clients cancel within 6 hours of all scheduled appointments. Cancellations received in less than 6 hours are subject to a $25 cancellation fee which is payable prior to the next scheduled therapy visit. Our private pay fee schedule is as follows:

Scheduling Options

Visiting Information

Unless requesting a specific therapist, Speech Success Academy will match you with a therapist that meets the specific need of each client at the first availability that aligns with our client’s schedule. Our team members are experienced in all areas of Speech and Language Pathology. 

Our office hours are currently Monday through Friday from 8 am to 4 pm. Days and hours of flexibility will increase as our clientele grows.

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2300 Computer Ave Suite H-44

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2300 Computer Avenue, Suite H-44,
Willow Grove, PA 19090

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Phone: (267) 818-4200
Fax: (267) 818-4201